Refund policy
Return & Refund Policy
Last Updated: May 2026
Thank you for shopping with us. We aim to provide a smooth and trustworthy shopping experience for all our customers across India.
Returns
We offer returns only in the following cases:
- Product received is damaged
- Product received is defective
- Wrong product delivered
To request a return, please contact us within 48 hours of delivery with:
- Order ID
- Clear unboxing video
- Photos of the product received
Without proper proof, return requests may not be accepted.
Non-Returnable Situations
Returns will not be accepted for:
- Change of mind
- Personal dislike
- Minor color/design variation
- Incorrect address provided by customer
- Package refused at delivery
- Used or damaged products after delivery
Refund Policy
Once your return request is approved and the product is received/verified:
- Refunds are processed within 5–7 business days
- Refund will be sent to the original payment method or via bank transfer/UPI
For Cash on Delivery (COD) orders, customers may be asked to provide:
- UPI ID
- Bank account details
Order Cancellation
Orders can only be cancelled within 6 hours of placing the order.
Once shipped, orders cannot be cancelled.
Damaged Parcel
If the outer package appears damaged at delivery, please record an unboxing video before opening the parcel.
Contact Us
For any return, refund, or support queries, contact us:
Email: fardinsheikh0011@gmail.com
Working Hours: Monday – Saturday, 10 AM – 7 PM